PRIVACY NOTICE

This privacy notice provides information on how Katasana collects + processes your personal data when you visit www.katasana.com (the “Website”), e.g. to purchase a membership, or raise a question using the “Contact” section.

It is important that you read this privacy notice together with our website terms of use.

1. Important information + who we are

Katie Rogers (“Katasana” or “we”) is the controller + responsible for your personal data.

If you have any questions about this privacy notice or our data protection practices please contact info@katasana.com

CONTACT DETAILS

Our full details are:

Full name of legal entity: Katie Rogers

Email address: info@katasana.com

Telephone number: 07711163681

2. The data we collect about you

We may collect, use, store + transfer different kinds of personal data about you as follows:

  • Identity Data.

  • Contact Data.

  • Profile Data.

  • Usage Data.

  • Marketing + Communications Data.

Your financial data will be processed either through Wix Payments +/or Paypal. Katasana will not have any direct

access to this data + you should review any applicable Wix or Paypal terms for further information.

 

We (or others acting on behalf of Katasana) may take images or video footage featuring you, for the legitimate interests of documenting an event or class on social media +/or to promote + market the business + future events of Katasana. Katasana may use these materials in her sole discretion for these purposes. You can object to being photographed ahead of any such class or event, (in which case the photographer will avoid including you in any footage collected) but you shall otherwise waive any rights you may have in + to those materials.

3. How we use your personal data

We will only use your personal data for the purpose for which we collected it, including the following:

  • To register you as a new customer.

  • To process + deliver your order for membership or classes.

  • To manage the relationship with you.

  • To market our classes + events, e.g. on social media.

  • To enable you to participate in a prize draw, competition or complete a survey.

  • For improvements to the Website, classes, membership, or other services.

  • For marketing, e.g. to recommend services, events or products which may be of interest to you.

 

The lawful bases that Katasana relies on for processing your personal data under the data protection laws are:

  • Where the processing is necessary for the performance of a contract between Katasana + you.

  • Where the processing is necessary for compliance with a legal obligation, to which Katasana is subject.

  • Processing is necessary for the purposes of the legitimate interests pursued by Katasana (except where the interests are overridden by your personal interests, fundamental rights or freedoms).

 

4. How we share your personal data

The Website is managed by www.wix.com + so the Wix Privacy Notice may apply to you. However, Katasana does not otherwise share your personal data with any external third parties.

5. International transfers

Katasana does not transfer, store or otherwise process your personal data outside the United Kingdom.

6. Data retention

Katasana does not retain your personal data for longer than is necessary to achieve the purposes set out at section 3

above. Your personal data will be retained for as long as you have a relationship with Katasana + for a period of up to

six years thereafter.

 

You are entitled to request that Katasana stops marketing to you at any point. You can object to such marketing by replying to any marketing emails with the word “STOP”. In this case, Katasana will remove you from marketing distribution lists, however please note that this can take up to 48 hours to process.

7. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including

the right to receive a copy of the personal data Katasana holds about you + the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues ( www.ico.org.uk ).

Your rights under the data protection laws include:

  • The right to access your personal data.

  • The right to rectification of your personal data. So please email us if your details change.

  • The right to restrict processing.

  • The right to object.

8. Further details

If you are looking for more information on how Katasana processes your personal data including on data security, data retention + lawful processing bases, please contact info@katasana.com.

 

COOKIES POLICY

Katasana (“us” or “we”) uses cookies provide you with a good experience when you browse www.katasana.com (“our website”) + to distinguish you from other users of our website. This also allows us to improve our site.

A cookie is a small file which is downloaded on to the devices you use to access our website, such as your computer, tablet or smartphone. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website name and some numbers.

Cookies are sent back to the website from your browser each time you re-visit it, enabling the website to retrieve + read the information held to “remember” you + / or your devices. A cookie cannot read data off your hard drive or read cookie files created by other websites. Information stored in cookies may be encrypted. More information on cookies + their use can be found at www.aboutcookies.org or www.allaboutcookies.org.

Cookies are used on our website by us to deliver part of the functionality available on our website to you.

 

We may use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name + remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use + the purposes for which we use them in the table below:

 
Cookies Policy High Res.001.jpeg

We use www.wix.com to provide our website. However we otherwise do not share the information collected by the cookies with any third parties.

You may refuse to accept cookies by adjusting the settings on your browser. This allows you to block the setting of all or some cookies. However, if you select this setting to block all cookies, you may be unable to access certain parts or functions of our website.

If you wish to restrict or block the use of cookies from our website or others, the Help function within your browser will guide you through the process. The website www.aboutcookies.org also contains additional detailed guidance on how to do this on a wide variety of browsers.

Our Privacy Policy provides further information about how we protect + use your information when using our website. You should read the Privacy Policy alongside this Cookie Policy. We may periodically update the cookies we use + our Cookies Policy. If we do you will be notified when you next visit our website + you will be able to view the new Cookies Policy. You can also revisit this page if you wish to keep yourself informed.

Last updated 14.11.20.

WEBSITE Ts+Cs

PLEASE READ THESE TERMS + CONDITIONS CAREFULLY BEFORE USING THIS SITE

Who we are + how to contact us

www.katasana.com is a site operated by Katie Rogers (“we” or “us”). Katie Rogers is an individual yoga teacher. 

To contact us, please email info@katasana.com.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use + that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you.

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy.  See further under How we may use your personal information.

  • Our Acceptable Use Policy, which sets out the permitted uses + prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

  • Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase a yoga subscription, or other yoga services from our site, our Terms + Conditions of Sale will apply to the sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 14.11.20.

We may make changes to our site

We may update + change our site from time to time to reflect changes to our services, our users' needs + our business priorities. 

We may suspend or withdraw our site

Our site is made available free of charge, however access to the videos + some other content on it is only accessible to paying subscribers.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business + operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use + other applicable terms + conditions, + that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@katasana.com.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site + in the material published on it.  Those works are protected by copyright laws + treaties around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately + you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites + resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information + materials uploaded by other users of the site, including to bulletin boards + chat rooms. This information + these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users please contact us on info@katasana.com.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors + for fraud or fraudulent misrepresentation.

  • Please note that we only provide our site for domestic + private use. You agree not to use our site for any commercial or business purposes, + we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our Privacy Notice.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, + you will be liable to us + indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential + non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us + other users of our site a limited licence to use, store + copy that content + to distribute + make it available to third parties. 

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing + backing up your content.

We are not responsible for viruses + you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes + platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities + we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair + legal + does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

 

We reserve the right to withdraw linking permission without notice.

 

If you wish to link to or make any use of content on our site other than that set out above, please contact info@katasana.com.

Which country's laws apply to any disputes?

These terms of use, their subject matter + their formation, are governed by English law. You + we both agree that the courts of England + Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, + if you are resident of Scotland, you may also bring proceedings in Scotland.

 

ACCEPTABLE USE POLICY

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE SITE

What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way.

Who we are + how to contact us

www.katasana.com is a site operated by Katie Rogers (“Katasana”, “we” or “us”). Katasana is an individual yoga teacher. 

To contact us, please email info@katasana.com.

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy + that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms of website use also apply to your use of our site.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 14.11.20.

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.

  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.

  • Not to access without authority, interfere with, damage or disrupt:

  • any part of our site;

  • any equipment or network on which our site is stored; 

  • any software used in the provision of our site; or 

  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.

  • Bulletin boards.

  • Commenting on videos. 

Interactive services

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated + what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (+ in particular, for children) from third parties when they use any interactive service provided on our site, + we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, + we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. 

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. 

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any + all material which you contribute to our site (Contribution), + to any interactive services associated with it. 

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

Katasana will determine, in its discretion, whether a Contribution breaches the Content Standards.

 

A Contribution must:

  • Be accurate (where it states facts).

  • Be genuinely held (where it states opinions).

  • Comply with the law applicable in England + Wales + in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Bully, insult, intimidate or humiliate.

  • Promote sexually explicit material.

  • Include child sexual abuse material.

  • Promote violence.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

  • Infringe any copyright, database right or trade mark of any other person.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Promote any illegal content or activity.

  • Be in contempt of court.

  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Impersonate any person or misrepresent your identity or affiliation with any person.

  • Give the impression that the Contribution emanates from Katasana, if this is not the case.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Contain any advertising or promote any services or web links to other sites.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, + may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.

  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.

  • Issue of a warning to you.

  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative + legal costs) resulting from the breach.

  • Further legal action against you.

  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

 

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, + we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights + obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter + its formation are governed by English law. You + we both agree that the courts of England + Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, + if you are resident of Scotland, you may also bring proceedings in Scotland.

 

Ts+Cs OF SALE

Our terms

1. These terms

1.1 What these terms cover. These are the terms + conditions on which we supply products to you, whether these are goods, services or digital content. 

1.2 Why you should read them. Please read these terms carefully before you subscribe to www.katasana.com (“our site”) These terms tell you who we are, how we will provide products to you, how you + we may change or end the contract, what to do if there is a problem + other important information. If you think that there is a mistake in these terms, please contact us to discuss. 

2. Information about us + how to contact us

2.1 Who we are. www.katasana.com is a site operated by Katie Rogers (“we” or “us”). Katie Rogers is an individual yoga teacher. 

2.2 How to contact us. You can contact us by writing to us at info@katasana.com.

2.3 How we may contact you. If we have to contact you we will do so by writing to you at the email address or social media accounts you provided to us, either when signing up to our site, or through social media communications that we have already exchanged. 

2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3. Use of our site

3.1 Check the site is suitable for you. Although the classes on our site are suitable for most levels of experience, it has not been developed to meet your every need. Our site is for general use only, so before starting this, or any other fitness program, you should consult your GP or other health care professional to determine if it is right for you. If they advise against it, do not take any of the classes. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, you should stop immediately + seek medical advice. The physical postures demonstrated on our site naturally carry inherent risks including personal injury. In particular, our site is not suitable for pregnant women, or anyone under the age of 18. You recognise that you undertake these activities entirely at your own risk. 

3.2 Ask the professionals. Our site has not been developed by professional physiotherapists, doctors or other medical professionals. Our site does not replace any professional fitness, health or medical advice, opinions or treatment + you should speak to a professional if you have any concerns.

4. Our contract with you

4.1 How we will accept your order. Our acceptance of your order will take place when your payment for the subscription to our site is complete. 

4.2 If we cannot accept your order. If we are unable to accept your order, we will inform you of this + will not charge you for the product. This might be because of unexpected limits on our resources which we could not reasonably plan for. 

5. Your account

5.1 Login details. When you subscribe, you will be asked to provide an email address. It will help us if you can tell us the email address you used to sign up, whenever you contact us about your order.

5.2 Can you keep a secret?  You must keep your login details, including your password secret + not disclose them to any other person. If you have any reason to believe that they have been compromised, you must promptly reset them through our site using the “forgotten password” feature. 

5.3 No freeloaders. You must not under any circumstances allow any other person to access the platform using your login details. Not only does this harm our business, but it can also affect the functionality of our site as any tracking will be incorrect. You will also be responsible for the actions taken by any person using your user account, whether or not you have consented to their access. Allowing others to use our site using your login details is a breach of these terms + may result in your right to use our site being suspended, or us ending your right to use it. 

6. Our rights to make changes

6.1 Minor changes to the schedule. In exceptional circumstances, we may need to make changes to the schedule, e.g.: 

  • in the case of illness or injury of the teacher; + 

  • to implement minor technical adjustments + improvements, for example to address a security threat. 

6.2 Updates to digital content. We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it. 

7. Providing the products

7.1 When we will provide the products. When your payment for a subscription to our site has completed, you will have access to the content within 24 hours (although access is usually permitted immediately). If the products are ongoing services or subscriptions, we will also tell you during the order process when + how you can end the contract. We will supply the services, goods or digital content to you until either the services are completed or the subscription expires (if applicable) or you end the contract as described in clause 6 or we end the contract by written notice to you as described in clause 8.

7.2 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know + we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract + receive a refund for any products you have paid for but not received. 

7.3 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:

  • deal with unexpected illness or injury;

  • deal with an interruption to services, including internet or electricity;

  • deal with technical problems or make minor technical changes;

  • update the product to reflect changes in relevant laws + regulatory requirements;

  • make changes to the product as notified by us to you (see clause 6).

7.4 Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend the product for longer than one week in any month we will adjust the price so that you do not pay for products while they are suspended. You may contact us to end the contract for a product at any time. You are also able to do this yourself in the members’ log in area of our site. 

7.5 We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to (see clause 11.3) we may suspend supply of the products until you have paid us the outstanding amounts. 

8. Your rights to end the contract

8.1 You can always end your contract with us at any time. However, we would kindly ask that you contact us before you do cancel in order to discuss any concerns or complaints. Head to the “My Subscriptions” section of our site, ensure you are logged in + you can cancel any subscriptions there. If you have any issues, please email info@katasana.com.  Any refunds will be processed in accordance with PayPal or Wix Payments’ terms + conditions, according to the payment procedure you signed up with when you subscribed.  

8.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately + we will refund you in full for any products which have not been provided + you may also be entitled to compensation. The reasons are:

(a) we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2);

(b) we have told you about an error in the price or description of the product you have ordered + you do not wish to proceed;

(c) there is a risk that supply of the products may be significantly delayed because of events outside our control; 

(d) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than one month; or

(e) you have a legal right to end the contract because of something we have done wrong. 

8.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days + receive a refund.  

8.4 When you don't have the right to change your mind.  You do not have a right to change your mind in respect of:

digital products after you have started to download or stream these; +

services, once these have been completed, even if the cancellation period is still running.

8.5 How long do I have to change my mind? How long you have depends on what you have ordered + how it is delivered.

(a) Have you bought services (for example, a private 1-2-1 yoga class)? If so, you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.

(b) Have you bought digital content for download or streaming (for example, access to the videos on our site)? If so, you have 14 days after the day we email you to confirm we accept your order, or, if earlier, until you start downloading or streaming.  If we delivered the digital content to you immediately, + you agreed to this when ordering, you will not have a right to change your mind.

9. Our rights to end the contract

9.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:

(a) you do not make any payment to us when it is due;

(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products;

(c) you do not, within a reasonable time, allow us to deliver the products to you or collect them from us; 

you breach any of our policies, as set out on our site. 

9.2 We may withdraw the product. We may write to you to let you know that we are going to stop providing the product. We will let you know at least one month in advance of our stopping the supply of the product + will refund any sums you have paid in advance for products which will not be provided.

 

10. If there is a problem with the product

10.1 How to tell us about problems. If you have any questions or complaints about the product, please contact us. You write to us at info@katasana.com.

11. Price + payment

11.1 Where to find the price for the product. The price of the product will be the price indicated on the Plans + Pricing page of our site when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 11.2 for what happens if we discover an error in the price of the product you order. 

11.2 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept + process your order where a pricing error is obvious + unmistakeable + could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid + require the return of any goods provided to you.

11.3 When you must pay + how you must pay. We accept payment with Wix Payment + PayPal. When you must pay depends on what product you are buying:

(a) For digital content, you must pay for the products before you download them. Depending on the subscription you purchase, this may be a one off, or monthly rolling payment. 

(b) For services, you must make an advance payment, before we start providing them. We will invoice you for the balance of the price of the services in advance of providing them. You must pay each invoice within 7 calendar days after the date of the invoice. 

11.4 We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of HSBC from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount. 

11.5 What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

12. Our responsibility for loss or damage suffered by you

12.1 We are responsible to you for foreseeable loss + damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care + skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we + you knew it might happen, for example, if you discussed it with us during the sales process.

12.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products.

12.3 We are not liable for business losses. We only supply the products for domestic + private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13. How we may use your personal information

13.1 How we may use your personal information.  We will only use your personal information as set out in our Privacy Notice.

14. Other important terms

14.1 We may transfer this agreement to someone else. We may transfer our rights + obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 14 days of us telling you about it + we will refund you any payments you have made in advance for products not provided.

14.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. 

14.3 Nobody else has any rights under this contract. This contract is between you + us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

14.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force + effect.

14.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things + it will not prevent us taking steps against you at a later date. For example, if you miss a payment + we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

14.6 Which laws apply to this contract + where you may bring legal proceedings. These terms are governed by English law + you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.